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1 min read

DBSI Visits Hyosung's Customer Experience Center

Picture of Amanda Farmer Amanda Farmer : 1/24/25 4:23 PM

DBSI News Branch Experience Industry News
DBSI Visits Hyosung's Customer Experience Center

How Innovation and Partnership Drive Smarter Branches

Stepping into Hyosung’s Customer Experience Center (CXC) was like getting a glimpse into the future of banking.

As DBSI’s Director of Equipment, I’m always seeking innovations to enhance our client solutions. Hyosung, a longtime partner of DBSI, continues to impress our team with their commitment to transforming the banking experience.

The CXC in Irving, Texas, is a dynamic hub for innovation, featuring the latest advancements in financial technology. From interactive kiosks to advanced ATMs, it showcases solutions that empower financial institutions. Highlights from our visit include modular self-service machines, scalable teller automation, and customer engagement tools—all seamlessly integrating convenience, security, and efficiency to redefine the banking experience.

Hyosung CXC
Blog Cover Images (6)
Blog Cover Images (7)

 

The Power of Adaptability

A standout aspect of Hyosung’s approach is their focus on adaptability. In today’s evolving branch landscape, having equipment that can grow with changing needs is crucial. The modularity of their designs aligns perfectly with DBSI’s mission to create smarter, future-ready branches.

Beyond technology, the CXC underscores the importance of collaboration. For years, Hyosung has been instrumental in helping DBSI deliver transformative solutions. Walking through interactive displays and demos, I saw countless opportunities to integrate their innovations into our projects, ensuring we continue to provide cutting-edge results for our clients.

 

2025 CXC Visit

Members of our DBSI team, EJ Krtiz, Corde Kurtz, Enrique Rodriguez, Carla Trombly, and Amanda Farmer explore the latest banking innovations.

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Hypsung Team Photo

The Power of Partnership

This visit reinforced the strength of our partnership and the exciting possibilities ahead. At DBSI, we’re committed to pushing boundaries and delivering impactful solutions. Experiences like the one at Hyosung’s CXC fuel our drive to innovate and inspire.

Thank you to Hyosung for sharing your vision and being a trusted partner. Together, we’re redefining banking—one space at a time.