<img height="1" width="1" src="https://www.facebook.com/tr?id=820791394708431&amp;ev=PageView &amp;noscript=1">
Skip to the main content.

Ready to explore?

Come see the latest innovations, strategies, designs and technologies through hands-on experience.

Mural
Nav-Main-1-3

Featured Projects

Nav-Vantage
Vantage West CU
Nav-Kinective
Kinective
Nav-Chambers
Chambers Bank
Nav-GECU
GECU

Banking Blog

Everything transformation lives here. From designing and building a new space to adding digital signage to adopting Universal Associates, you’ll find tips and tricks for it all.

Blog-Banking-2

Healthcare Blog

An elevated healthcare environment starts with an educated leadership team. This blog gives all the insights, from design-build to experiential marketing solutions.

Blog-Healthcare-2

Resource Library

1-Guides
Guides
2-Webinars
Webinars
3-Videos
Videos
4-Infographics
Infographics
5-Case-Studies
Case Studies
6-Reports
Reports
7-Tools
EBOOKS
   

Let's Talk

If you’re ready to get started with your next project and think DBSI may be a good partner, we should chat.

Careers

We are always looking to add talented, forward-thinking innovators to our team. If that sounds like you, you should apply for a role with us.

Sign Up For Our Newsletter

We are always looking to add talented, forward-thinking innovators to our team. If that sounds like you, you should apply for a role with us.

Desert-Purple-Back-2

1 min read

Changing the Model: Strategies for In-Branch Self-Service


Let’s address the obvious first: Optimizing your branch network is a must to stay relevant and successful in today’s changing banking environment.

More elusive and ambiguous is the right strategy, technology mix, branch design and action plan to get there.

For many, in-branch self-service is a growing consideration. But with countless numbers of solutions popping up and so few actual success stories, making any logical steps forward can seem impossible.

The solution lies in answering a few key questions to uncover your strategic intent, then weighing all potential options against that strategy.

And we can help you get there.

DBSI has seen it all and guided several financial institutions on in-branch self-service strategies with: 

  • A process for understanding and answering key questions
  • A comparison of the pros and cons of self-service solutions available
  • How to decide which solution best aligns to strategy
  • Designs that complement this new service model

If you are struggling with in-branch self-service, let's talk.  The best place to start the conversation is at our Ideation Center—an innovation lab of the latest technology, designs and ideas changing retail banking. If you're unsure about making the trip, starting with an online or onsite session may be a better fit.  

Get the conversation started by filling out the form below and we will reach out with more information.